The U.S. Department of Justice has issued a new rule that requires upgrade of new and existing ATM machines to make them more accessible to persons with disabilities. The new requirements include speech output, Braille instructions, tactile input controls and display screens and operator privacy controls. The new ATM upgrades must be in place by May 15, 2012. The ATM requirements are not subject to the ADA safe harbor provision but marketers may forgo compliance if they can demonstrate that the upgrade would result in an undue economic burden.
DEPARTMENT OF JUSTICE ISSUES NEW ADA REQUIREMENTS FOR ATMs
A final rule issued by the U.S. Department of Justice pursuant to the Americans with Disabilities Act
(ADA) adds specific technical requirements to ATMs for speech output, privacy, tactilely-discernible input
controls, display screens, and Braille instructions to the general accessibility requirements set out in the
1991 Standards. The 1991 Standards require ATMs to be accessible to and independently usable by
persons with visual impairments, but do not contain any technical specifications. The new 2010 Standard
spells out the new technical specifications for ATMs that must be followed.